Frequently Asked Questions

We pack everything as quickly as possible.

Our normal packing time for orders is 1-4 business days. If all products are immediately available in full stock, the packing time is typically 1-2 business days.

For larger orders (many different products), the packing time is typically 3-4 business days.

If the order includes products with longer delivery times (stated on the product page), the packing time for the order may be significantly longer.

No. You can buy a single bottle or even a full pallet of any products you like (except for special offers, which may have purchase restrictions).

We always pack orders securely, regardless of size.

We pack all orders as safely and sustainably as possible, drawing on our experience from tens of thousands of orders.

We use high-quality packaging materials to ensure your order arrives intact during transit.

If you collect your order from the warehouse, we do not pack it the same way as shipments collected by carriers, so you save space when transporting the products yourself.

Yes, we are an online liquor store based in Germany, and selling alcohol online is completely legal in Germany.

Buying alcohol from 1001Spirits is also completely legal.

Buying alcohol online and having it shipped to another EU country is legal and fully permitted, provided the customer arranges the shipping for their order themselves.

Our products are mainly deposit-free. If a product has a deposit, it is only valid in Germany.

Yes, our prices include all German alcohol tax, excise duties and VAT.

If items are missing from your order and the shipping box or pallet is in pristine (undamaged) condition, please contact our customer service by email at support@1001spirits.com

Attach photos of the shipment and the received products to your message.

Once we receive your message with the images, we will begin investigating the case and get back to you.

We pack everything as quickly as possible.

Our normal packing time for orders is 1-4 business days. If all products are immediately available in full stock, the packing time is typically 1-2 business days.

For larger orders (many different products), the packing time is typically 3-4 business days.

If the order includes products with longer delivery times (stated on the product page), the packing time for the order may be significantly longer.

No. You can buy a single bottle or even a full pallet of any products you like (except for special offers, which may have purchase restrictions).

We always pack orders securely, regardless of size.

We pack all orders as safely and sustainably as possible, drawing on our experience from tens of thousands of orders.

We use high-quality packaging materials to ensure your order arrives intact during transit.

If you collect your order from the warehouse, we do not pack it the same way as shipments collected by carriers, so you save space when transporting the products yourself.

Yes, we are an online liquor store based in Germany, and selling alcohol online is completely legal in Germany.

Buying alcohol from 1001Spirits is also completely legal.

Buying alcohol online and having it shipped to another EU country is legal and fully permitted, provided the customer arranges the shipping for their order themselves.

Our products are mainly deposit-free. If a product has a deposit, it is only valid in Germany.

Yes, our prices include all German alcohol tax, excise duties and VAT.

If items are missing from your order and the shipping box or pallet is in pristine (undamaged) condition, please contact our customer service by email at support@1001spirits.com

Attach photos of the shipment and the received products to your message.

Once we receive your message with the images, we will begin investigating the case and get back to you.