Privacy Policy

Eligible from 14.1.2020

1. Register holder

1001Spirits (B Office GmbH DE318767726 - Court: District Court Flensburg HRB 12943 FL)
Süderstraße 75
24955 HARRISLEE
Germany
info@boffice-gmbh.com
www.1001sprits.com

2. Contact details

1001Spirits support team
B Office GmbH
Süderstraße 75
24955 HARRISLEE
Germany
support@1001spirits.com

3. The purpose for the use of a register and content of the register

  • Personal data is used for the following purposes:
  • packing and processing orders
  • improving services
  • client matters
  • analytics and profiling
  • marketing
  • newsletters and other communication
  • surveys and opinion polls

Data subject shall not obliged to disclose the information mentioned in the prospectus, but a failure to provide certain personal information may cause the service provided by the controller to be partly unavailable.

The register holder can handle the following categories of information:

  • basic personal information (name, birth date, gender, language, contact details)
  • IP address
  • profiles on social media
  • client relations and information related to ordered services
  • client relations to shipping companies and/or info on shipping orders

4. Basis of keeping the register

Register is keep to handle and process all orders properly. We also need details to keep our support working.

5. Regular sources of information, right to resist processing, automatic decision making and profiling

Personal data is collected from the data subject when the data subject uses the service and via email, telephone, social media, cookies, contracts, pickups and in other situations where the client discloses personal data. Personal data can also be updated by obtaining appropriate data services from the companies and authorities providing them.

Registered personal data can also be collected from
• Research panel agencies
• Registers managed by clients provided with registered persons’ consent for their personal information to be used in market research
• Personal data can also be collected and updated using the services of authorities and companies providing data

The user has the right, at any time, to oppose the automatic decision-making and profiling of personal data processing, unless the Controller can demonstrate that there is a substantial and well-founded reason for processing that overrides the rights, privileges and immunities of the data subject, or if it is for the purpose of building, presenting or defending a lawsuit. If the user objects to the processing of personal data for direct marketing, they may no longer be processed for this purpose. User profiling shall be based on their explicit consent.

Newsletter and SMS marketing can be opted out via campaigns or contacting our support team at any time.

6. Regular destinations of disclosed data and whether the data is transferred to countries outside the European Union or the European Economic Area

Personal data may only be transferred outside the territory of the Member States of the European Union or to the European Economic Area if the country concerned provides sufficient level of data protection. Information shall not be disclosed to third parties for any other purposes than service related processing.

7. Data protection principles and disclosure of information

A. Manual materials
Manual materials are kept in a locked space and are available only to those entitled to the materials.

B. Digitally stored data
The personal data contained in the register will be kept confidential. The use of the register is controlled by the controller in the organization and access to the personal register is restricted so that the information contained in the register stored in the computerized system is accessible and entitled to use only by the registrar’s employees and/or contractors who have the right to do so.

The computer system is protected by security software. Access to the system requires each user from the register to enter a username and password. The computer network and hardware in which the register is located are protected by a firewall and other appropriate technical measures such as encryption. Information on the website is protected by SSL secure connection.

The processing of personal data can be outsourced to a third party.

8. Right of access and realization of the right of access

Data subject has the right to check what information about them has been stored in the personal register.

Data subject must send an inspection as a separate signed document to:

B Office GmbH
Suederstrasse 75
24955 Harrislee
Germany

9. Rectification and the realization of the rectification

The data subject has the right to influence their personal data processing.

The controller must rectify, erase or supplement personal data contained in its personal data file if it is erroneous, unnecessary, incomplete or obsolete as regards the purpose of the processing. The controller may also repair such information on their own initiative.

A notification should be sent as a separate signed document to:

B Office GmbH
Suederstrasse 75
24955 Harrislee
Germany

10. Duties of the controller, transferring rights of the data subject, right to be forgotten

You can request us to remove your account form our webstore but we've right to remain details needed to meet legal needs for Germany authorities.

Personal data shall only be retained as long as there is a valid purpose for the processing. When there is no valid purpose for processing, the data will be erased appropriately. The data subject has the right to withdraw consent for the processing of data. If the data subject withdraws consent, data subject may file a written request to the controller for the deletion of data, for which there is no other legitimate purpose for processing.

5 Good Reasons to Buy From Us!

We Sell Worldwide

We sell goods worldwide. We sell and pack your goods, you'll select shipping company of your choise to handle shipping.

Best Spirits Sortiment

Our mission is to have as wide as possible sortiment available for you. From high-end products to basic beers and wines.

We Pack Safely, Always!

Our priority in packing is safety. We want to pack your orders safely so there is no problems when goods are in transport.

Warehouse full of goods

We're focused on stocking high volume products but we still want to provide also access for rare and high-end products.

Up-to-date Warehouse Data

All in stock products clearly available. Availability estimates visible for pre-order products.

Subscribe to our newsletter

Subscribe to 1001Spirits newsletter and you'll receive -10% discount for your first order! You'll also get best offers in your email easily.

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Terms and conditions

These general terms are valid from 14.1.2020.

Ordering from 1001Spirits

Ordering from 1001Spirits is easy and fast - we sell worldwide. Only people above legal drinking age in their home countries are allowed to buy alcohol products from our shop online.

Add chosen products to shopping cart and finalize your order by paying the order. During your shopping process you'll see ads from shipping companies that offer shipping solutions for our products.

Packing and processing times

You can always see most up to date stock info on products from our webstore. We also strive to manage as up to date as possible availability info on all preorder products that are in sale on our webshop.

Typically we pack all orders within 1-4 working days from receiving confirmation from you and/or your chosen shipping company.

During high season (i.e. spring/summer, Christmas, New Year) there might be some delays in packing and/or suppliers deliveries to our side. We will inform highseasons in our webstore so its visible if there is likely to be longer packing times.

We're not responsible for delays caused by natural phenomenom (forest fires, floods...), collective actions or some other unexpected events.

Product info, vintages and ABV's

We work hard to provide as much and as accurate as possible product info for our customers via our webstore.

Always there is possibility for typing errors, wrong info from supplier or just by our purposeless errors. We reserve right to make mistake and have wrong info for some spesific product.

Vintages can varie between deliveries, we strive to manage up to date data, but sometimes its impossible to keep records good all the time.

Paying your order

We've wide variety of payment methods from Europe's leading payment services, banks, credit cards and credit companies. 

Our payment methods include credit cards, direct bank payments, partpayments and invoice services from various credit companies.

Up-to-date terms of payment services and methods can be found from each payment provider.

MultiSafepay terms: https://www.multisafepay.com/terms-conditions/

Paytrail terms

Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.

Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181 830
Business ID 2122839-7

Klarna general terms can be founded from here:
SE: https://www.klarna.com/se/villkor/
DK: https://www.klarna.com/dk/vilkar
FI: https://www.klarna.com/fi/ehdot/
NO: https://www.klarna.com/no/vilkar/

Handling, packing and shipping of your order

1001Spirits sales all products inside Germany, free for pickup inside our warehouse. Customer is responsible to handle shipping from our warehouse with chosen shipping company. We're never arranging shippings for 1001Spirits customers.

Inside our webstore some shipping companies have placed their ads, but you're 100% free to choose your shipping company which you ever want or you can come and pickup the order by yourself from our warehouse located at Süderstraße 75, 24955 HARRISLEE

We reserve right to change out of stock product to similar, replacing product without notification for customer.

If product is temporarily out of stock and it can't be immediately replaced with similar product AND/OR product is missing from order due error in packing, we will make refund AND/OR gift card to cover the difference. 1001Spirits is never shipping any products for customer AND/OR handling shipping behalf of customer.

We're always trying to keep our stock data as accurate as possible. We also try to inform as fast as possible for customer if there is significant changes or missing products in his/her order.

Cancelling and/or returning the order

After we've sent packing notification via email, there is no possibility for changes in order. Order can be returned in original condition to our warehouse by customers own shipping. We're not handling shippings in any case.

Missing products and/or damages in order

If your order is missing products and shipping packages look fine, please contact our support via email support@1001spirits.com. Attach images of 1) transport package of order and 2) products you've received

If your order is damaged during shipping or there is leaking products, please contact your chosen shipping company to solve the situation. 1001Spirits is not part of shippings, so all shipping damages are handled with your chosen shipping company.

Prices and taxes

All our prices are inclusive of Germany alcohol and value-added taxes.

In some countries you're responsible to provide order info for your country tax authorities. You're responsible to pay possible local alcohol taxes and other duties. 1001Spirits is not providing any pre-info for any tax authorities in any country customer is shipping the order. Follow guidelines in your destination country and consult local authorities if needed.

Company / legal details

1001Spirits is based in Germany.

Our support can be reached via support@1001spirits.com typically in 48 hours on Germany business days. We serve you in germany, english, finnish and swedish at the moment.

Our warehouse and pickup location is located at

1001Spirits
Süderstraße 75
24955 HARRISLEE
Germany
+49 175 47 38 442

1001Spirits is managed by B Office GmbH (DE318767726 - Court: District Court Flensburg HRB 12943 FL), Suederstrasse 75, 24955 Harrislee - Court: District Court Flensburg HRB 12943 FL

All our prices are inclusive of Germany taxes (alcohol and value-added). We sell worldwide but we're not handling shippings. Customers are responsible to take care of local responsibilities and provide needed info for local authorities.


Age